Resume

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To obtain a challenging and rewarding position, working as an Instructional Designer. Seeking to provide instructional services while displaying strong communication skills, reliability, and computer proficiency skills towards the continued success of student retention.
TECHNICAL SKILLS
Professional Summary
  • Chris Rabideau has over 14 years experience in the Higher Ed. & Information Technology industry.
  • Highly skilled and motivated technical professional offering a comprehensive background in Higher Education and Online Teaching & Training.
  • LMS: Blackboard, Canvas, Moodle
  • Screencasting: Screenflow, Camtasia, Screen-O-Matic, Adobe Suite
  • Operating SystemWindows Server 2012, 2008 R2, 2003, Windows 10, 8,XP, OS X, and Microsoft Active Directory
  • Tools:  Microsoft Office 365, 2010 (Word, Excel, Access, Power Point), Database entry (Access, Bullhorn), Blackboard, Solar, Moodle, Adobe Photoshop, Adobe Lightroom, Dreamweaver, Turnitin
CERTIFICATIONS
Certifications
  • Microsoft Certified Professional – Windows Xp
  • Microsoft Certified Professional – NT 4.0
  • A+ Certification (Computer Tech.)
  • CNA – Certified Novell Administrator 4.11
EDUCATION
University of Colorado Denver
  • Master Degree – Information & Learning Technologies, eLearning
Mott Community College
  • Associates Degree – Photography
  • Minor concentration in Graphic Design/Web Design
Baker College
  • Bachelor Degree – Health Services Administration
  • Associates Degree – Computer Networking Technology/Microsoft
EXPERIENCE
General Motors – e-Cataloging/Designer/Analyst
  • Create instructional material with video, audio, and voice overs using Power Point/Adobe Premier/Adobe Captivate, and Garage Band.
  • Supported the GM Customer Care Division in the National Accounts and e-Cataloging department.
  • Ran and adapted database information from IMS, STEP, EPIC, and Microsoft Access databases.
  • Assisted in the online/e-commerce national retail setup of AC Delco parts with Amazon, Advance Auto Parts, O’Reilly Auto Parts, and NAPA retailers.
  • Performed management and analysis of parts list for each retailer.
  • Provided new parts listings to retailers e-cataloging systems.
  • Analyzed retail parts list for opportunities to increase sales with retailers through the creation of an Access database.
  • Management of submitting product catalog images to retailers.
  • Management of digital images for ACDelco parts (Edit image & background in Photoshop/Lightroom/Adobe Bridge).
  • Maintain ACDelco retail digital image submissions.
  • Creates, analyzes and distributes Microsoft Excel reports to GM Sales department and retailers.
Baker College – Information Technology Professor
  • Assisted Wiley publishing with editing MOAC material in Microsoft Course Development of Installing and Configuring Windows Server 2012 (Exam 70-410).
  • Develops Blackboard curriculum for Online learning and on campus and contributing course materials and uses approved curriculum.
  • Experience with adult learning’s and online education.
  • Teaches Microsoft Office Access, CompTIA Network +, CompTIA A+, Window Server 2012, 2008 R2, and Microsoft Windows 7 & 8, Dreamweaver, utilizing online and on campus educational methods.
  • Creates instructional and informative lessons quarterly on Blackboard (Videos, Power Points, discussion groups, study guides, quizzes and exams).
  • Develop course content with Microsoft Official Academic Course (MOAC) labs (online learning module).
  • Complies with all academic and regulatory policies including FERPA confidentiality of personal information provided by the students.
  • Excels in helping students overcome resistance to new uses, of information technology.Promotes cooperative behavior and team efforts.
  • Promotes cooperative behavior and team efforts.
  • Presents enthusiastic, well prepared, organized, and clear lectures and classroom activities consistent with the course syllabus.
  • Continually promote the development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, computation, problem solving and decision-making.
  • Provide the student with timely information and feedback on his/her academic progress relative to quizzes, tests, homework and projects.Active in the development and deployment of Baker College curriculum design for Information Technology pilot courses, utilizing e-learning tools.
Captivating Studio – Professional Photographer/Videographer
  • Professional Photographer/Videographer
  • Guest speaker at Mott Community College Photography Department
  • Provide photography services and custom graphic design of marketing materials.
  • Provide video services and edited content for education & training, weddings and marketing materials.
  • Training & Development of Adobe Lightroom, Bridge and Photoshop
  • Specializing in wedding photography throughout Metro Detroit area.
  • Configuration of server software, database management, backup, WordPress, XHTML, CSS, Dreamweaver, HTML, and FTP.
Oakland University – Database Mgt
  • Created, modified and queried statistical reports for federally regulated Affirmative Action Reports using relational databases in Access 2003/2007, Banner, People, Admin, and HRAA-Rapid Reporter.
  • Obtained confidential information regarding student investigations for court ordered subpoena’s and student release of records; which require direct communication with the FBI, Homeland Security, Oakland County Lawyers, Record Copy Services, US Army, US Marines, US Navy, and other Federal Government Agencies.
  • Created reports based on new hires, terminations, and promotions using BANNER, Microsoft Access, and People Admin Databases.
  • Created Division Reports used in efforts to diversity the University workforce.
  • Worked with strict, sensitive, and confidential materials regarding HR issues.
  • Utilized Microsoft 2003/2008 Suite (Word, Excel, Power Point, Access, and Publisher) to generate reports and confidential correspondence.
  • Verified Job Position Codes, EEO Codes, Department Codes, Pay Grades, and Ethnicity Codes in the HR Banner Database for reporting.
Baker College – Desktop Support (Work Study)
  • Supervised 3 computer technicians.
  • Maintained and installed Windows 200/XP Professional/Server 2003, Active Directory 2003, Linus (Suse 9.1, Red Hat 8.0), Microsoft Office Suite 2000/2003/XP, Visio Studio .NET, and IDEAS.
  • Provided desktop support for 108 workstations and over 432 removable hard drives with Windows XP/Windows 2000/98, Server 2003, Microsoft Word, Excel, Access, Power Point, Outlook Express, and Outlook.
  • Supervised and contributed to the diagnostics and repair of PC hardware, software, network printers, anti-virus software, firewalls, routers, switches, hubs, TCP/IP networks, NAT, DHCP, and DNS.
  • Utilized Active Directory in 8 classrooms, for security and user privileges.
  • Created hard drive images using Norton Ghost software.
  • Backed-up users Outlook Express e-mail settings for computer upgrades.
  • Contributed and researched information pertaining to the yearly budget for three years consecutively.
  • Wrote daily correspondence and procedure manuals, regarding necessary issues.
  • Lead and implemented classroom setup and maintenance each quarter.
  • Administrator of the MSDN Library for the Technology Center.
  • Trained staff and provided tech support to computer related issues.